.
.
Turning Support into Success
CUSTOMER SUPPORT SERVICE
.
.
INQUIRY
MANAGEMENT
We provide timely chat support to assist customers with inquiries and issues the moment they arise. By being available and responsive, we reduce bounce rates and
help customers make confident purchasing decisions.
ORDER & DATA MANAGEMENT
Transparency builds trust. We proactively manage order tracking and status updates, keeping your customers informed from the moment they checkout until delivery.
AFTER SALES & REPUTATION
The relationship doesn't end at the sale. We professionally handle returns, refunds, and post-purchase inquiries to ensure satisfaction. Additionally, we manage reviews to protect and enhance your brand's reputation.
.
Add Your Heading Text Here
Part 1: Setting Up & Optimizing the Store
.
ACCOUNT CREATION
Open accounts on Etsy and LinkedIn. Build a strong presence on LinkedIn to attract professional customers.
PRODUCT OPTIMIZATION
Ensure products are presented with clear descriptions, highquality images, & competitive pricing.
INTERNAL SEO
Optimize product titles, descriptions, & tags for search engines & Etsy's algorithm.
LISTING CREATION
Write detailed, engaging product listings tailored to the target audience.
AD CAMPAIGNS
Run targeted ads on Etsy and Amazon to Increase visibility & drive sales.
.
Part 2: Order Management & Customer Support
.
ORDER HANDLING
Track customer orders and update them on their progress.
DATA ENTRY
Maintain records of orders, products, & customer information on Google Sheets.
DESIGN CREATION & UPLOADING
Create attractive designs using Canva. Upload designs and related materials to Google Drive.
CONSIGNMENT LABELS
Create consignment labels & upload them to Google Drive for easy access.Link consignment details on Google Sheets for streamlined operations.
CUSTOMER SUPPORT
Provide timely chat support to assist customers with inquiries and issues.
AFTER-SALES SERVICE
Handle returns, refunds, and post purchase inquiries to ensure customer satisfaction.
.
.
Add Your Heading Text Here
WE DON’T JUST DELIVER SERVICES;
WE DELIVER PEACE OF MIND.
FROM SEAMLESS STORE MANAGEMENT TO 24/7 CUSTOMER SUPPORT, WE HAVE EARNED THE TRUST OF BUSINESSES NATIONWIDE BY TREATING EVERY PROJECT AS IF IT WERE OUR OWN.
Add Your Heading Text Here
.
.
WE DON’T JUST CLAIM EXPERTISE,
WE PROVE IT.
Explore the real-world results we’ve achieved for brands just like yours.
